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CERTIFYING BODY POLICY
The Signal Cert Certifying Body in all range of its activities is focused on using the following policies of:
The Signal Cert Certifying Body contains in its structure a Committee for the Impartiality Protection (called KOB) which is a mechanism that allow to preserve the impartiality and fairness. The main KOB activity is to supervise the certification body in scope of performed acts which provide the impartiality actions. In the constitution of KOB the third parties are included which are interested with the profile of Signal Cert Certifying Body activity.
CERTIFICATION PROCESS
General Information
The Signal Cert Certifying Body performs certification processes in scope of the accreditation number AC-194 obtained by the Polish Center for Accreditation PCA.
The Signal Cert Certifying Body in the view of granted rights by the UTK is an authorized unit granted rights to perform tests according to the provisions of the Rail Transport Act from 28 March 2003 (Journal of Laws of 2021, item. 1984, from 2022, item 727, 1846) with later amendments.
As part of the certification procedures carried out, the certification body provides the JCI-01 client guide for "type" / "with type" certification and the JCI-02 client guide for technical safety certification.
Basis for Railway devices certification
Our company conducts certification of railway products in the field of subsystem equipment control in accordance with the developed certification programs: JCPR-01, JCPR-02, JCPR-03 and JCPR-04.
The requirements for railway devices are included in the certification programs and they are different due to the possible certification type and the evaluation modules.
Application for certification and agreement
To begin the certification process the customer shall send application form via leaving in the company central or email.
After positive consideration of application form and offer acceptance the customer shall conclude agreement with the certifying body. On the basis of this agreement the certification process starts.
The evaluation of product conformity
Our certification body prepares the evaluation plan in order to establish range of the certification activities. The aim of those activities is to conclude that the product which is under certification follows the necessary requirements given by the suitable standards, documentation etc.
The product under certification is evaluated in accordance to the set of requirements stipulated in the attachments to the certification programs which are in zastosowan9ie to the specified product. During the certification process the certification body may report nonconformities about which the customer is informed in a written form.
Review and the decision in certification
The Signal Cert Certifying Body has rights to take a certification decision under its responsibility. Moreover, the certification body takes responsibilities for the certification process as a whole.
Conformity certificates
If, as part of a certification process, it is expected to confirm the conformity of the product with a certificate of conformity or other documents, then our unit issues the appropriate certificate and issues the certification documents necessary to obtain other certificates for the given device.
Changes in the certifications
Every alternation which is related to the certification requirements is announced by the certification body to the customer. The information concerned to the changes is always placed on the certifying body website. Furthermore, also the detailed information are available to obtain in the company central on request.
In the scope of providing the highest quality of services and in response to the changing expectations of the railway market, we also take into account the possibility of changes affecting the certification initiated by our clients, if they are justified. Then our experienced personnel decides about appropriate actions to take these changes into account.
Complaints and appeals
The applicant or another entity interested in certification (having an actual interest) has the right to submit complaints and appeals regarding all activities of the certification body or decisions taken by the body.
Complaints and appeals regarding the certification process should be reported to an existing certification body.
Complaints and appeals related to the team's activities are considered by the President of Signal Cert Ltd.
For the sake of the high level of services we provide, our unit provides a procedure for dealing with an appeal or complaint in accordance with the requirements of PN-EN ISO/IEC 17065.
All information regarding the complaint submission procedure is provided by the Manager of the Certifying Body.
In the event of failure to adjudicate or appeal by our unit, the Client submitting a complaint or appeal may refer the case to the courts competent for the registered central of the certification body.
Committees
Within the Signal Cert structures operates the Impartiality Protection Committee as the initiating and advisory body of the unit in the field of impartiality related to the product certification system compliant with the requirements of PN-EN ISO/IEC 17065.
